All orders placed on 31st July have been dispatched. If you haven't received your email with the tracking number feel free to get in touch. ( This does not apply to Wedding balloon preorders, which may take up to one month or three months before dispatch depending on the option purchased)
Brexit stuff for UK customers only:
I have had to temporarily suspend sales to the UK while I make sure that I comply with the new rules. I am currently for my UK VAT number to be processed to allow me to make sales to UK customers.
After 1st Jan, all sellers outside the UK will have to charge VAT to UK customers on orders under £135. This means that an extra 20% is automatically added at checkout. Effecively, it is paying the customs charge upfront. The seller has to give this money directly to HMRC. It sucks, but on the plus side, this means that you will not have to pay a customs charge when your order enters the UK, so you avoid the extra handling fee for that.
Orders over £135 will continue exactly as before. There will be no 20% added at checkout, but you will have a customs charge to pay when it enters the UK.
Also, a copy of the invoice now has to be included in the package, so there is no way that a parcel's value can be marked as less than what you paid.
I am based in Canada but I use a third party service to take parcels to the US for shipping. This itself incurs an extra cost, but keeps the overall cost much lower than it would be using Canada Post. My shipping rates include the postage price, cost of packaging materials, and the third party cost. I combine any separate orders and refund the difference wherever possible.
The below times are an estimate from the date of posting when everything is running normally. All parcels are trackable.
US and Canada shipping is currently running on time. Shipping to other countries is running at the middle to upper end of the time estimate.
USA (For Hawaii please allow extra time - that usually takes around 3 weeks)
1-4 badges CAD 5.00. USPS, tracked
1 pair of ears - CAD 13.00. USPS or UPS Mail innovations, 2-9 business days, tracked.
2 pairs of ears - CAD 17.00. USPS or UPS Mail innovations, 2-9 business days, tracked)
3 pairs of ears - CAD 18.00. USPS or UPS Mail innovations, 2-9 business days, tracked)
1 bag/1 bag plus one pair of ears - CAD 21.50. UPS Mail innovations, 2-9 business days, tracked)
Faster shipping options (USPS Priority, 2-4 business days) are often available to the US for a small extra charge. Please message me if you want to upgrade.
Canada - I'm based in PoCo, please feel free to pick up if you're in the area!
1-4 badges - CAD 5.00 (CanadaPost lettermail, 2-4 business days, untracked)
1-3 pairs of ears - CAD 17.00 (Shipping within Canada via Canpar, 2-8 business days, tracked)
1 bag/1 bag and 1 pair of ears - CAD 19.00 (Shipping within Canada via Canpar, 2-8 business days, tracked)
Germany, France, Japan, Italy, Spain, Netherlands, Australia, Hong Kong, South Korea, Singapore, UK (currently suspended)
1-4 badges - CAD 5
1 pair of ears - CAD 17.00. 5-22 business days, tracked)
2-3 pairs of ears - CAD 20.00. 5-22 business days, tracked)
1 bag/1 bag plus 1 pair of ears - CAD 36. 5-22 business days, tracked)
Not seeing your location here? Please contact me and I can add it. I'm also happy to ship directly to your Disney hotel. However, please bear in mind that Disney resort hotels often need a couple of extra days to process and direct your parcel and usually charge a pick-up fee of $5.